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Terms & Conditions

Last updated: January 2025

Welcome to Al Rawabi Group of Companies WLL. These Terms and Conditions ("Terms") govern your use of our website (https://www.alrawabigroup.com) and our services. By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our Services.

1. Use of Our Services

1.1 Eligibility

Our Services are available to individuals who are at least 18 years old or the age of majority in their jurisdiction. By using our Services, you represent and warrant that you meet these requirements.

1.2 Account Registration

Some features of our Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Prohibited Uses

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our Services
  • Use automated tools to access our Services without permission

2. Products and Services

2.1 Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free.

2.2 Pricing and Payment

All prices are subject to change without notice. Payment terms will be specified at the time of purchase. You agree to pay all charges associated with your purchases.

2.3 Delivery

Delivery times are estimates only. We are not responsible for delays caused by factors beyond our reasonable control.

3. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is owned by or licensed to Al Rawabi Group and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our Services, to understand our practices.

5. Disclaimers

Our Services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or secure. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Al Rawabi Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

7. Indemnification

You agree to indemnify and hold Al Rawabi Group harmless from any claims, damages, losses, costs, and expenses arising out of your use of our Services or violation of these Terms.

8. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including breach of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Qatar, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any changes by updating the "Last updated" date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

Al Rawabi Group of Companies WLL

Corporate Headquarters

PO Box 21651, Jery Al Samur Logistics Park

Bu Garn, Ummsalal, Building - 7, Street - 1264, Zone - 71

Doha, Qatar

Email: [email protected]

Phone: (+974) 44689844 / 44689892 / 44821064